Online Message

  • 2025/01/29 Cheryl Moeller

    I’ve had my frame for a year and it was working perfect I started having issues so I purchased the iCloud storage and it started working again but now it will only flash the frame Io across the screen with some dots and I have tried everything to get the frame to display the pictures again and it is not working

  • 2025/01/29 Tracy Kivley

    My photo frame has black lines in it and I have reset and it doesn’t go away- please send me new one as I got for Christmas please.

  • 2025/01/28 Mary Byers

    I’ve loaded pictures on my frame, but the frame turns on for one minute and then turns right back off and is inoperable. Can you please send me a new cord? We have tried plugging unplugging resetting but nothing works. I would like to try a new cord to see if somehow the connection is not holding. Thank you

  • 2025/01/28 Jennifer

    I'm looking for the operator/user manual for home theater projector model # B-204.

  • 2025/01/27 Michael

    Unable to keep frames connected to my WiFi. I have restored the frame to factory settings and still the it disconnects.

  • 2025/01/27 Courtney

    Hi there, I bought the digital picture frame and we just opened it and it won’t connect to wifi. I did a factory reset and unplugged and replugged in the wifi and it still won’t connect. It just says scanning. Also reset it a few times.

  • 2025/01/27 Jane Yahna

    The frame will only show one picture. It doesn’t rotate between the pictures that are on the frame. Does this need to be returned? This is my second request for help.

  • 2025/01/26 Brian Mastin

    Frame just went black. Have tried all the troubleshooting suggestions