Online Message

  • 2022/10/14 Mike Warmuskerken

    I found if i put all the files on an ssd card they will play in succession. My issue is i have to go through the menu and click a file to start it all. Is there a way to auto start playing the ssd card on power up ?

  • 2022/09/07 Wyatt Newman

    hi i bought a projector from bigasuo and there is dust on the inner lens somehow and theres no way for me to clean it and it effects the video quality, is that something you will replace?

  • 2022/09/02 Mercedes Castillon

    The projector stopped working. All dvds placed in the projector skips or stops playing. When the projector works, the sound does not work either. The projector has ruined a few movies for us as well.

  • 2022/08/13 Jason Ainsworth

    I purchased a projector through Amazon on 16/12/21, it is still within the 12 month manufacturers warranty period, and has developed a fault. Amazon order number: 204-9485104-6117130 How can I arrange refund or replacement? I have video of the fault.

  • 2022/08/10 Mathew

    Hi there, The proejctor is not connecting to my laptop. The HDMI cable is plugged in securely at both ends (I know the cable works because it comes my monitor). I have tried restarting both laptop and projector but it still isnt working. I have also tried another laptop and it still doesnt work.

  • 2022/06/19 ArcAngelo

    BigASUO Projector is freezing on boot!

  • 2022/06/15 Mary

    Received B-141K 14.1 inch Cloud Photo Frame in February, 2022 as a gift. I have had 2 professional technicians to help me get the photo frame to operate. With no avail. They both assured me that there is something wrong with this photo frame. It is now June 14, 2022. I have been patient long enough. I feel your company should send me a replacement of the photo frame. Something must be wrong with this product because it is totally unreasonable to have a product that is so difficult to operate. Looking forward to your assistance in resolving this problem. Thank you.

  • 2022/05/05 George Kearns

    How can I go about getting a users manual for the B-102K picture frame. I have lost mine I would like to have another one