Online Message

  • 2022/05/04 Suzanne Claire Grenier

    my daughter purchased the 10 inch digital frame, Nov. it is May 4,2022, it has not been working ,it does not come on. please let me know what i can do.

  • 2022/05/01 Serena Hart

    I have just purchased Model B-506B Home Projector and can not get it to display anything from my laptop even with HDMI cord. Please contact me.

  • 2022/04/02 Evelyn Paul

    I received this product for a Christmas present last Christmas. My daughter-in-law wanted to upgrade my old one. This one is terrible. It doesn’t work half the time. It shuts down and then I have to restart it and the pictures are going real fast with a line across them. You can’t make out any of the pictures. I unplugg it and have it unplugged overnight and start it up and it’s still the same. I wish I could send a video to show you how it is.

  • 2022/03/30 Deepak Singh

    Hello, I purchased a projector from bigasuo on amazon.de. But now the projector is defective and I want customer support to fix it or to replace. So, please contact me at mdeepaksit@gmail.com

  • 2022/03/27 Ann

    Could I purchase a new stand for my frame, B-141K?please advise as to what to do

  • 2022/03/16 Gayle Davison

    I can't see my pictures. The screen is going real fast with lines across them. How do I fix this???

  • 2022/02/17 maya

    Dear Manager, Happy new year! We hope this is a happy and prosperous new year for your whole Bigasuo group teams! As our company also located in China, so we are very interested in providing our digital photo frame apps (Android+IOS) for your Bigasuo products, that will lower the whole budget, advanced stable software and the Alexa speaker function. Also, we cover the projector android app store OS service. Looking forward to your response! Thanks so much!

  • 2022/02/14 Esosa

    Do you know how long the warranty for the Bigasuo projector is and the contact details for the manufacturer? I have a Bigasuo projector with the top screen is cracked? I look forward to hearing from you.